Do you want to access your policy information in ePlan/My AIA but you can't log in because the information is incorrect and you can't remember your details during your application?
Don't know what to do and is afraid to go out, have no landline to call the customer service, or don't know any agent/financial advisor to assist you? Don't worry! Vitality Nurse will be happy to assist you virtually. Just follow the step and you may now access your ePlan/My AIA anytime and anywhere in the world.
Step 1
Go to https://www.philamlife.com/en/help-support/contact-info-update.html and update your details.
Step 2:
Go to https://portal.philamlife.com/ePlan/philam
CLICK REGISTER
INPUT YOUR POLICY #, DATE OF BIRTH, & E-MAIL/MOBILE #
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